Make sure to have Wi-Fi available when setting up your eSIM. We suggest installing and
activating it right before you leave. While you can activate your eSIM upon arrival in the
country, keep in mind that a Wi-Fi connection is essential for the installation process.
Certainly. Keep in mind, however, that leaving your SIM card active may result in data
roaming charges for making or receiving calls and sending or receiving text messages from
your network provider.
Please contact our support at support.clients@optionizr.com
Check that you are connected to Wi-fi
Make sure that your phone’s camera is able to scan QR codes
Verify that your code is compatible with eSIM
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