Ethiopian Worldwide Contacts
Please select a country below to view contact information for your nearest local Ethiopian office
CONTACT OF ANGOLA
| City | Luanda | ||
| Country | Angola | ||
| Address | Largo 4 De Fevereiro Hotel Presidente Meridian | ||
| E-mail: |
City Ticket office;- ladetcto@ethiopianairlines.com | ||
| Phone: | Reservation:+244 933 028 755 Sales Team: +244 934 956 388 | ||
| Fax: | NIL | ||
| Working hours: |
|
| AIR PORT | 4 de Fvereiro Airport | ||
| Address: | Luanda Angola | ||
| Phone: | (244)914526675) ,24492410192, +244 927 760 238 | ||
| E-mail: |
|
RESERVATIONS & TICKETING OFFICE | |
| Country: | ARGENTINA |
| Name of Aviareps Office: | AVIAREPS ARGENTINA |
| Country Manager: | Alex Obaditch |
| Sales Manager: | Marianela Garcia |
| Reservations & Ticketing: | Vanesa Solis |
| Operating Hours: | 9AM - 6PM |
| Address: | Carlos Pellegrini 1135, Piso 10 |
| Telefax: | 54 11 4326-0362 / 0364 |
AIRPORT OFFICE (Airport Operational issues only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) |
| Airport Manager: | Gustavo Armentano |
| Phone: | + 54 9 11 6799 1141 |
| Fax: | N/A |
| Email: | EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com |
| Working Hours: | Monday to Friday from 17:00hs to 22:00hs. |
| Baggage Service Email: | EZELL@ethiopianairlines.com |
| Baggage Service Phone: | +549 11 5426 7777 |
| Baggage Service Working Hours: | Monday to Sunday from 17:00hs to 21:00hs |
| Check In Counters: | Located at ground floor of new departure terminal. Corridor “B”, counters 116 to 122. Ezeiza International Airport. Service hours from 18:00hs to 20:30hs. |
| Emails/Contacts | Passengers- buecto@ethiopianairlines.com Whatsapp 54 9 11 4960 0960 (Monday to Friday 09am-06pm except holidays) Travel agencies- atencion@ethiopianairlines.com Whatsapp 54 9 11 5146 6683 (Monday to Friday 09am-06pm except holidays) Groups: gruposar@ethiopianairlines.com |
CARGO OFFICE (Cargo operations only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina |
| Phone: | +54 11 5480-0157 |
| Fax: | +54 11 4897 4042 |
| EZECARGO@ETHIOPIANAIRLINES.COM | |
| Working Hours: | Monday To Friday From 09:30hs To 16:30hs (Except National Holidays) |
GSA- World Aviation Systems
| Tel | 1300 600 001 |
| Address | L17, Suite 1709, 264 George Street, Sydney 2000 NSW |
| ethiopian.sydney@worldaviation.com.au |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round
| Company: |
| |
|---|---|---|
| Mailing Address: | Theobaldgasse 19/3, 1060 Vienna, Austria | |
| Phone: | + 431585363013 + 43720229149 + 43585363030 | |
| Fax: | +43 (01) 585 36 30-88 | |
| Email: | reservationsET.austria@aviareps.com | |
| Working hours: | Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 97316199205
24 hours all year round
| City: | Manama |
|---|---|
| Address: | Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain. |
| Mailing address: | Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain |
| E-mail: | Bahgsa2@ethiopianairlines.com |
| Phone: | (973) 17208504 |
| Fax: | (973) 17210175 |
| Working hours: | Sun - Thu 08:30 - 13:00 & 14.00 - 17:30 Sat – 09:00 – 13.00 |
| Company: | Bahrain International Travel |
|---|---|
| City: | Bahrain |
| Address: | Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain |
| Mailing Address: | P.O. Box 1044 |
| Phone: | (973) 17 223315 |
| Fax: | (973) 17210175 |
| E-mail: | leisure@Bahraintravel.com.bh |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll-free: 078 25 92 42
24 hours all year round
| City Ticket Office | |
| City: | Brussels |
| Address: | J.E.Mommaertslaan 18B – 1831 Diegem |
| E-mail: | Et.be@kales.com |
| Phone: | +32(0)2/716 00 60 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73 |
| Fax: | |
| Working hours: | Mon-Fri 09.00-17.15 / for public 10.00-16.00 |
| Airport Office | ||
| City: | Brussels | |
| Address: | Brussels Airport, Leopoldlaan, 1930 Zaventem | |
| E-mail: | brutktdsk@ethiopianairlines.com | |
| Phone: | +32 27160060/+32 498629261 | |
| Working hours: |
| |
Call Centre Toll Free Number: +229 62 50 09 79 (24 Hours)
City Ticket Office
General Sales Agent : Afri Wings Express Voyages
| City: : | Cotonou |
|---|---|
| Address: | C/7007 G 28 COCOTIERS COTONOU BENIN Airport Road Avenue In front of Ministry of Industry and Trade |
| Phone : | +229 6633 8585 /+229 6702 2183 |
| Fax : | +22921 31 05 70 |
| Email: |
COOGSA@ethiopianairlines.com and COOCTO@ethiopianairlines.com jaiw@ethiopianairlines.com - GSA Manager MelatD@ethiopianairlines.com Area Manager |
| Working hours: | Monday-Friday : 08:00-17:30 ; Saturday: 09:00-13:30; |
| Airport : | International Airport Cardinal Bernadin Gantin of Benin |
|---|---|
| Address: | Avenue Jean Paul II ,Cotonou, Benin |
| Mailing Address: | Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
| E-mail: | cooapt@Ethiopianairlines.com |
| Phone: | 229 95 62 81 88 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:002698003002524
24 hours all year round
Dear Customer, please contact your bank to authorize ticket issuance and ensure a smooth transaction. Thank you
| City: | Gaborone |
|---|---|
| Adress: | Ethiopian Airline Gaborone Plot 54354 section 9, Unit 1 CBD Central square Telephone Number +2673111631 P.O. Box 60666, Gaborne, Botswana |
| Ticket office address | |
| Ticket Office GBE | GBECTO@ethiopianairlines.com |
| Sales Manager GBE | GBESM@ethiopianairlines.com |
| Area Manager | EskedarT@ethiopianairlines.com |
| Reservation Office GBE | GBERES@ethiopianairlines.com |
| City | Guarulhos |
| Address | Guarulhos International Airport |
| Phone: | +55 11 2445 4157+ 55 11 7740 8156 |
| E-Mail: | Grupaxservices@Ethiopianairlines.Com fabiolaP@ethiopianairlines.com |
| Cargo Office | |
| name: | Hae – Heavyweight |
| Address: | Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp |
| Phone: | +55 (11) 3881 8735 +55 (11) 7777 6107 |
| E-Mail: | Alyne.Fukuda@Haegroup.Com |
| General Sales Agent | |
| Country | BRASIL |
| Country Manager | Denis Ribeiro |
| Marketing and PR Coordinator | Tomas Penna |
| Reservations & Ticketing | Gilka Thayse Santos |
| Operating Hours | 09:00 - 18:00 (accessible to the public) |
| Address | Rua Dr. Rafael de Barros, 210. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041 |
| Phone | 55 11 4063 5199 |
| Emails/Contacts | Passengers- saocto@ethiopianairlines.com Travel agencies- atendimento@ethiopianairlines.com |
| Company: | TAL Aviation Bulgaria Ltd. |
|---|---|
| Address: | 36, Patriarh Evtimii bvd, Sofia 1000, Bulgaria |
| Phone: | +359 2 981 99 10 |
| Fax | +359 2 981 99 12 |
| sales@talaviation.bg | |
| Working hours |
Mon-Fri: 09:00-17:00 |
| Contact person: | Georgi Kabaivanov, Country Manager Bulgaria |
| City: | Ouagadougou |
|---|---|
| Address: | Av. Kwame N'krumah en face de l'Hôtel Palm Beach |
| Mailing address: | 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso |
| E-mail: | OuaApt@Ethiopianairlines.com |
| Phone: | 0022625301024/25, 0022625310550 |
| Fax: | 0022625301886 |
| Working hours: | Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm |
| City: | Ouagadougou |
|---|---|
| Company: | Euro World Sarl |
| Mailing address: | Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso |
| Phone: | 226 5030 1652/1685 |
| Fax: | 226 5030 1886 |
| E-mail: | OUARES@ethiopianairlines.com |
| Working hours: | Mon - Sat 08:00 -19:30 Sun 09:30 -13:30 |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| Airport: | Douala International Airport |
|---|---|
| Phone: | +237 33433730/+237677117729 |
AllDLAETAirportStaff@ethiopianairlines.com |
| City ticket office: | Yaoundé |
|---|---|
| Address: | Y building RUE 1755 Nouvelle Route Bastos |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Phone: | +237 222209268 or +237 222209304 Cell +237678780452 |
| Working hours: | MON to FRI from 08:30 – 17:00 SAT 08:30-12:00 |
| Airport office: | Yaoundé – Nsimalen International airport office |
| Ethiopian Airlines P.O BOX | 3563 Yaoundé |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Address: | Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada |
|---|---|
| Phone: | Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733 |
| Fax: | +1 416 962 0095 |
| Email: | yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com |
| Facebook : | https://www.facebook.com/EthiopianAirlinesCanada/ |
| Twitter : | https://twitter.com/FlyEthiopianCAN |
| Instagram : | https://www.instagram.com/ethiopianairlinescanada/ |
| Working hours: | Mon - Fri: 09:00AM to 05:00PM |
| Address: | T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada |
|---|---|
| Phone: | +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733 |
| Fax: | +1905 405 0005 |
| Email: | yyzapt@ethiopianairlines.com |
| Working hours: | MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M |
| Company | Airline Services International Inc. |
|---|---|
| Address: | 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7 |
| Phone: | 905.629.4522 |
| Fax | 905.629.4651 |
| Email: | ops@airlineservices.com |
| Company: | Blueberry Voyage Tourisme et Services |
|---|---|
| City: | Bangui |
| Mailing Address: | AV B.BOGANDA A COTE GRAND CAFE BANGUI |
| Phone: | 00236 7510 6199/ 00236 7256 4287/00236 7220 3030 |
| E-mail: | sales.bgf1@blueberry-travel.com & sales.bgf@blueberry-travel.com |
| City Office | ||
|---|---|---|
| City: | N' Djamena | |
| Country: | Chad (Republic of) | |
| Address: |
|
|
| E-mail: | Reservation: ndjres@ethiopianairlines.com Area Manager: Gizachewm@ethiopianairlines.com |
|
| Phone: |
Reservation: 23566254531 Mrs Felicite Reservation:23566207271 Mr Abdine Reservation: 23566240161 Mr Abbo Area Manage: 23566896226 Mr Gizachew Melese |
|
| Working hours: | Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm |
| Airport Office | |
|---|---|
| Airport: | Hassan Djamous International Airport,N'djamena. |
| Phone: | +235 66 99 0303 Mr Ahmat |
| Email: | ndjaptagents@ethiopianairlines.com Ahmat Mahamat Customer Service Agent Airport: AhmatM@ethiopianairlines.com |
| Working hours: | Every day (08H00-16H00) |
Contact for China
24/7 China Call Center
Tel: +86 4008 071 787 (Mandarin, Cantonese, English)
+86 4006 071 787 (Mandarin, Cantonese, English)
Email: Callcenter@ethiopianairlines.com.cn
WeChat: feimallchina
Beijing Office
Tel: +86 010-65050315
Email: etbjscto@ethiopianairlines.com.cn
Address: Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China
Beijing Airport Office
Tel: +86 15011555744
Email: etbjsapt@ethiopianairlines.com.cn
Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China
Beijing Cargo Office
Tel: +86 010-83496150 / +86 010-83496151
Email: etpek@megacap.aero
Address: Room 613, Block G, Hangcheng Plaza, Shunping Road, Shunyi District, Beijing, China
Shanghai Office
Tel: +86 021-60509685
Email: etshacto@ethiopianairlines.com.cn
Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China
Shanghai Airport Office
Tel: +86 021-68339885 / +86 18117315785
Email: etshaapt@ethiopianairlines.com.cn
Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China
Shanghai Cargo Office
Tel: +86 021- 68356536/ +86 021-68354523
Email: etpvg@megacap.aero
Address: Room 320A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China
Guangzhou Office
Tel: +86 020-87621101
Email: etcancto@ethiopianairlines.com.cn
Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China
Guangzhou Airport Office
Tel: +86 020-3654 6729 / +86-19128984184 (14:00-22:00)
Email: etcanapt@ethiopianairlines.com.cn
Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou
Guangzhou Cargo Office
Tel: +86 020-36066253 / +86 020-36069230
Email: etcan@sino-eth.com
Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China
Chengdu Office
Tel: +86 028-85505765
Email: etctucto@ethiopianairlines.com.cn
Address: Room 1505, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China
Chengdu Airport Office
Tel: +86 028-86977256, +86 17313099323
Email: ctuapt@ethiopianairlines.com
Address: Room E4019T1, Terminal 1, Chengdu Tianfu International Airport
Chengdu Cargo Office
Tel: +86-028- 85505765/+86-13922189935
Email: jamesx@megacap.aero
Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China
Wuhan Cargo Office
Tel: +86 13533356574
Email: etwuh@megacap.aero
Address: A601, Logistics Center Building, Tianhe International Airport, Huangpi District, Wuhan, China
Changsha Cargo Office
Tel: +86 18911798029
Email: frankz@megacap.aero
Address: 2F-18 Airport Supply Chain Office, Airport Cargo Center, Huanghua International Airport, Changsha, China
Zhengzhou Cargo Office
Tel: +86 15089895104
Email: etcgo@megacap.aero
Address: Room 501 Business Hall, East Gate of International Main Cargo Terminal, Zhengzhou Airport North Cargo Area, Zhongmu County, Zhengzhou, China
Xiamen Cargo Office
Tel: +86 15021781329
Email: etxmn@megacap.aero
Address:Room 205 No. 43, Yuanxiang Cargo Station International departure，Xiangyun 1st Road,Dianqian Street, Huli District, Xiamen City, Fujian Province, China
Shenzhen Cargo Office
Tel: +86 17827056959
Email: etszx@megacap.aero
Address: Room 701, Logistics Building, Fourth Road, Terminal, Baoan District, Shenzhen, China
| City: | Comoros |
|---|---|
| Company:. | Matembezi Travel & Tourism |
| Mailing Address: | Itsambouni Moroni |
| Phone: | 00 269 773 04 22/33 04 00 00 |
| Fax: | 269 773 00 75 |
| agence.matembezi@comorostelecom.km | |
| City Office | |
| City: | Moroni |
| Country: | Comoros |
| Address: | MORONI ITSAMBOUNI |
| Mailing address: | Po box 514 MORONI ITSAMBOUNI |
| E-mail: | matembezi.agencytravel@yahoo.com |
| Phone: | +269 773 04 22 Mob: +269 333 04 00 |
| Fax: | NA |
| Working hours: | 08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed |
| Airport Office | |
| Airport: | Prince Said Ibrahim International Airport (HAH) |
| Address: | MORONI- HAHAYA |
| Phone: | Currently no office due no space available at HAH APT ; |
| NA | |
| Working hours: | H24 |
City Office
| City: | Abijan |
|---|---|
| Address: | Plateau : Avenue Chardy, Immeuble le Paris |
| Mailing address: | 01 BP 5897 Abidjan 01 |
| Phone: |
Reservation & Ticketing Office/Refund related calls, all information Landlines: (0025) 2720219332 / 2720215538 / 2720219430 |
| Fax: | (0025) 20219025 |
| E-mail: | Abjres@ethiopianairlines.com |
|
Working hours: |
Mon-Fri 08:00-16:00 Sat 09:00-12:00 |
24/7 throughout the year: Our Call Center with +251 116 179 900
Sales related: (00225) 0556445596
In case of emergency: Area Manager:
Mob: (00225) 0505061583
Airport Office
| Airport: | Port –Bouet Aeroport F.H.B. |
|---|---|
| Address: | 01 BP 5897 Abidjan 01 |
|
Manager Airport Services – Abidjan: |
Passenger |
| Tel: | (00225) 0505063294/(00225) 0575182592 |
| E-mail: | ABJAPT@ethiopianairlines.com |
| Working hours: |
Monday,Tuesday,Friday :08:00 - 16:00 Thursday& Sunday : 09:00 - 15:00 Wednesday&Saturday: 07:00-13:00 |
| Cargo related | Tal aviation |
| Tel |
(00225) 0778432499/0566004442 |
| ops.abj@talcargo.com |
| Company: | TAL Aviation CZ sro |
|---|---|
| City | Prague |
| Mailing Address: | TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC |
| Phone: | +420-224 815 374 |
| Fax: | +420-224 815 379 |
| Contact person: | Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia |
| Email: | Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz |
| Working hours: | Mon - Fri: 09:00 - 17:30 |
General Sales Agent
| Company: | TAL Aviation CZ s.r.o. |
| Address: | V Jámě 1, 3rd floor, Praha 1, 11000, Czech Republic |
| Phone: | +420 224 815 378 |
| Email: | ethiopian@tal-aviation.cz |
| Working hours: | Mon-Fri: 09:00-17:00 |
| Contact person: | Karla Svobodova, Sales Manager Czech & Slovak Republic |
| City: | Kinshasa |
|---|---|
| Address: | 30 Juin Blvrd Aforia Immeble 1525, |
| Mailing address: | P.O.Box 7585, Kinshasha Gombe |
| E-mail: | fihres@ethiopianairlines.com fihcto@ethiopianairlines.com |
| Phone: | 00243-0817006585 / 810884000 / 998378514 |
| Working hours: | Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30 |
| City: | Kinshasai |
|---|---|
| Airport: | Ndjili International Airport |
| E-mail: | FIHAPT@ethiopianairlines.com FIHPAX@ethiopianairlines.com |
| Phone: | +243817006589 |
| Working hours: | Mon-Sun 0830-1630 |
| City: | Lubumbashi |
|---|---|
| Airport: | Luano International Airport |
| Address: | Cocoa House House Ground floor, Kwame Nkrumah Avenue |
| E-mail: | fbmapt@ethiopianairlines.com |
| Phone: | (243)812771780/ +243 818 780 779 |
| Working hours: | Vary according to flight schedule |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Lubumbashi D.R.Congo |
| Phone: | +243816546523 and +243817789225 |
| E-mail: | lionelle@jefferytravels.com salman@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Kisangani D.R.Congo |
| Phone: | +243814547062 |
| E-mail: | Sales-fki1@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| City: | Goma |
| Address: | 18 Boulevard Kanyamuhanga, central ville-Goma |
| E-mail: | negusm@ethiopianairlines.com gomsm@ethiopianairlines.com |
| Phone: | +243 973 487 778 /+243 997 384 447 /+243 896 770 220 |
| Working hours: | Mon-Sat 0830AM-0600PM |
AIRPORT OFFICE
| City: | Goma | |
| Airport: | Goma International Airport | |
| E-mail: | Negusm@ethiopianairlines.com gomsm@ethiopianairlines.com |
|
| Phone: | +243 973 487 778/+243 997 384 447/+243 896 770 220 | |
| Working hours: | As per flight schedule-Mon,Wed,Fri and Sat | |
GSA for Passenger | |
City: | Copenhagen |
Address: | Vester Farimagsgade 3, 1’st floor 1606 Copenhagen, Denmark |
E-mail: | ETres.denmark@aviareps.com (Reservations & Ticketing) ETsales.denmark@aviareps.com (Sales & Services) |
Tel: | +45-89 87 16 38 |
Working hours: | Mon-Thu 09:00-17:00, Fri 09:00-16:00 |
| Airport: | Passenger service luggage handling |
Address: | C/o KissAir Terminal 3, 1st Floor, Office 019, Copenhagen Airport |
| CPH@kissair.se | |
| Tel: | +45 32243500 Ext. 501,502,503
|
| Ethiopian Cargo Denmark | NordicGSA ApS |
Address: | Kystvejen 32, 2nd floor 2770 Kastrup Denmark |
| operations.nordicgsa.dk@ecsgroup.aero | |
| Tel: | +45 32 500 126 (open 24/7) |
| City: | Djibouti |
|---|---|
| Country: | Republic of Djibouti |
| Address: | Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA |
| Mail address: | P.O.Box 90 |
| Phone: | Mobile: +25377463068 (Area Manager) +25377815479 (Manager Airport Services) |
| E-mail: | solomonyb@ethiopianairlines.com |
| Company: | Globe Travel |
|---|---|
| City: | Djibouti |
| Mailing address: | Bld Administrateur Bernard Djibouti P.O. Box 1181 |
| Phone: | 0025321351007 |
| Fax: | 00253 21354888 |
| Email: | globe_ethiopianair@intnet.dj |
| City: | Cairo |
|---|---|
| Country: | Egypt (Arab Republic of) |
| Address: | Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel |
| Phone: | (202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411 |
| Fax: | (00 2 02) 21800934 |
| E-mail: | caires@ethiopianairlines.com |
| Working hours: | 09:00AM-4:00PM Saturday-Thursday |
| Airport: | Cairo International Airport |
|---|---|
| Address: | Cairo International Airport (Terminal 3) |
| Phone: | Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959 |
| Fax: | (00 202) 26214934 |
| CaiApt@ethiopianairlines.com |
| City: | Malabo |
|---|---|
| Address: | Independence Avenue. PDGE Building 2nd floor |
| Mailing address: | P.O.B 475 Malabo, Equatorial Guinea |
| E-mail: |
Stephaniep@ethiopianairlines.com |
| Phone: | Mobile: +240-222-671141 240-222-205794 |
| Working hours in LCL: |
Mon – Fri 08:30 – 17:00 |
| Airport: | Malabo International Airport | |
|---|---|---|
| Address: | Malabo | |
|
Tel: |
|
|
| E-mail: |
|
|
| Working hours: | Operational |
|
Mob +240-222-177327 |
Contact for Eritrea
City Office
| City: | Asmara | |
|---|---|---|
| Country: | Eritrea | |
| Address: | Warsay Street 189,Asmara,Erteria Asmara,Eritrea | |
| E-mail: | Reservation: ASMCTO@ethiopianairlines.com Sales: BerhaneMe@ethiopianairlines.com Area Manager:AlemuD@ethiopianairlines.com | |
| Phone: | Reservation: +291 113991 Sales: +291 113991 Mr. Berhane Mehari Area Manager: +291 7 112237 Mr. Alemu Debissa | |
| Fax: | Nil | |
| Working hours: |
|
Airport Office
| Airport: | Asmara International Airport |
|---|---|
| E-mail: | AirportOfficeAsmara2@ethiopianairlines.com |
| Phone: | + 291 153949 |
| Working hours: | 09:00 – 15:00 on flight days |
| Global Call Center | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Ethiopian Airlines Head Office |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 116 179 900 (6787 to be used within Ethiopia) |
| Working hours: | : 24/7 throughout the year |
CENTRAL Ticket office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Churchill Road, Around Ethiopian National Theatre |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 154036 |
| Working hours: | renovation started on 01sep24 and end date until further notice. |
Hilton Ticket Office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Inside Hilton Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 511540 |
| Working hours: | Monday – Saturday …………………… 08:00 am -05:00 pm Sunday and holidays……………………. Closed. |
Premium Ticket Office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Inside Sky Light Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | |
| Working hours: | Monday – Saturday …………………… 08:00 am -05:00 pm Sunday and holidays……………………. Closed. |
Bole Ticket Office
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Inside Ethiopian Airports Building |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 11 637030 |
| Working hours: | Monday – Saturday …………………… 07:00 am -08:00 pm Sunday and holidays……………………. 08:00 am-05:00 pm |
Degol Ticket Office
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Piazza, Degol Square |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 111267965 |
| Working hours: | MON-SAT 08:00-17:00 closed on Sunday and public Holidays
|
CMC ticket office
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Addis Africa International Convention and Exhibition centre located at CMC, in front of Tsehaye Real Estate. |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Working hours: | Monday – Friday ………………………............... 08:00 am -05:00 pm Saturday, Sunday, and holidays…………….. Closed. |
Africa Ticket Office
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Roosvelt Street, Near Sudan Embassy |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Working hours: | Monday – Saturday ………………………............... 08:00 am -05:00 pm Sunday, and holidays …......................….…….. Closed. |
Airport Ticket Offices | |
| Airport: | Bole International |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | At Terminal 1 and 2 Check-in area |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251115178320/455 |
| Working hours: | MONDAY TO SUNDAY From /06:00 AM-06:00 PM/ 6፡00AM to 01፡45AM |
| Customer Relations | Please contact customer relation through: Support and Feedback |
| Baggage Service | +251 11 5178306/+251-11-6650304 |
| Airport check in counter | 251-11- 5178455/955 |
Mexico ticket office
|
|
GSA for Passenger |
|
|
City: |
Helsinki |
|
Mailing |
Ethiopian Airlines c/o Aviareps, PL34, 00331 Helsinki, Finland |
|
E-mail: |
ETres.Finland@aviareps.com – Reservations |
|
Phone: |
+35(0)8 - 942 454 705 – Reservations |
| Working Hours: |
Mon-Fri:0900-1700 Closed on Sat and Sun |
|
General Sales Agent - Cargo only |
|
|
City |
Helsinki |
|
Company: |
Kales Airline Services Oy |
|
Mailing Address: |
Perintötie 2 D, FI-01510 Vantaa, Finland |
|
Phone: |
+358 9 8700 350 |
|
Fax: |
+358 9 8700 3515 |
|
Email: |
|
|
Working hours: |
Mon - Fri 09:00 - 17:00 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
| resa.ethiopianairlines@apg-ga.com | |
| Phone: | 082 582 6135(24 hours all year round) |
Claims (Passengers traveling from France)
| ethiopian.customercare@apg-ga.com |
For delayed luggage upon arrival at Paris (CDG)
| Web: | http://www.worldtracer.aero/filedsp/et.htm |
|---|
Airport Office
| Airport: | Roissy Charles de Gaulle (CDG) - Terminal 2A |
|---|---|
| Mailing Address: | CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France |
| E-mail: | parapt@ethiopianairlines.com |
Paris
General Sales Agent (Passenger)
| City: | Paris |
|---|---|
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt) |
| Phone: | 0825 826 135 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center) |
General Sales Agent (Cargo)
| Company: | ATC AVIATION SA |
|---|---|
| Address: | ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France |
| Phone: | +33 1 7003 8052 / 53 / 54 |
| Fax: | +33 1 7003 8050 |
| E-mail: | ethiopian.fr@atc-aviation.com |
Airport Office
| Airport: | Aéroport Marseille Provence |
| Mailing Address: | 13700 Marignane Cedex, France |
| E-mail: | parapt@ethiopianairlines.com |
Marseille
General Sales Agent (Passenger)
| City: | Marseille |
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 8 Boulevard de Dunkerque – 13002 Marseille |
| Phone: | +33 4 84 84 95 00 |
| E-mail: | resamrs@apg-ga.com |
| Working hours: | Mon - Fri 09:30 - 12:30 / 13:30 - 17:30 |
| City: | Libreville |
|---|---|
| Address: | Glass - London, parcelle no 176 |
| Mailing address: | P.O. Box 12802 Libreville, Gabon |
| E-mail: | AmareB@ethiopianairlines.com |
| Phone: | City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020 |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
| Airport: | Leon Mba International Airport |
|---|---|
| Address: | Terminal Building, 1/F |
| Mailing address: | P.O. Box 12802 Libreville, Gabon.; Office No. 144 |
| Phone: | Airport Senior Agent:00241 05316666; Customer Service Officer |
| E-mail: | LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
Global Call Centre
| 0800 0006062 24 hours all year round |
City: | Frankfurt, Germany |
City Ticket Office: | General Sales Agent (Aviareps AG) |
Address: | Kaiserstrasse 77 60329 Frankfurt/Main Germany |
Phone: |
|
Reservation | +49 (0) 69-770 673 052 |
sales | |
Fax: | +49 (0) 69 770 673 028 |
| |
Reservation | |
Sales | |
Google Map Location:- | |
Working Hours | Mon-Fri 09:00AM – 06:00PM |
Airport Office | Office at the Airport |
Address: | Terminal 1, Hall B Counter 526 Frankfurt Airport |
Phone: |
|
Airport Manager | (+49 (0)6969769790) |
Fax: | +49-(0)69691945 |
Email: | FRAAPT@ethiopianairlines.com |
Working Hours | Daily
|
Cargo: |
|
Address: | Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany |
Phone: | +49 69 69805347 |
Fax: | +49 69 698053 20 |
Email: | ethiopian.de@atc-aviation.com |
Working Hours | Mon-Fri 09:00AM – 06:00PM |
Head Office |
|
Address: Bole Road, Ethiopian Airlines Head Office
Tel: | +251-116-656666 |
Mailing Address | P.O. Box 1755, Addis Ababa |
Website: | |
Working hours | 24/7 throughout the year |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise building first floor
Addis Ababa, Ethiopia
Tel: | +251-116-656666 #3 |
Email: | |
Website: | |
Working hours | 24/7 throughout the year |
For information and services regarding medical packages, please contact ET Medical Travel
Address: Bole, Ethiopian Airlines Head Office
Addis Ababa, Ethiopia
Tel: | +251115178711/8871/4514 |
Email: | |
Working hours | Monday – Friday (08:00 – 17:00) |
| City: | Accra |
| Address: | Cocoa House Ground floor, Kwame Nkrumah Avenue |
|---|---|
| Mailing address: | GP 3600 Accra Ghana |
| E-mail: | Area Manager’s: anileye@ethiopianairlines.com (Mrs. Aniley Eshetu) or acccto@ethiopianairlines.com |
| Phone: | +233302664858 |
| Fax: | (233-302) 673968 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00 |
| Airport: | Kotoka International |
|---|---|
| Address: | Kotoka International Airport |
| Phone: | +233 24 242 6303 (233 302) 775168/778993 |
| accapt@ethiopianairlines.com | |
| Working hours: | Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule] |
Reservation Office:
Ethiopian Airlines| c/o Gold Star Aviation 34, Filellinon st. & Amalias Ave.|105 58 Athens - Greece |
Tel: +30 210 32 46 706, Fax: +30 210 3225 169 |
ethiopian@goldstar.gr , http://www.goldstar.gr/ |
Airport:
Swissport Greece Ground Handling Services |
Main Terminal Building , GR-19019 |
Athens International Airport – Spata-Greece |
Email:sph.dsm.pax@swissport.gr |
Tel:(+30) 210 35 31 061 |
Mob:(+30)693 692 4104 |
Skymates Travel Co., LTD.,
| Mailing address: | 13F-5,207, Dunhua N. Road, Taipei 105, Taiwan |
| Phone: | +886 2 7701 8568 |
| E-mail: | service@skymates.com.tw |
| City: | Conakry |
|---|---|
| Company:. | Guinée Voyage ET-GSSA |
| Address: | Conakry Kaloum Area Almamy, Immeuble Koula |
| Phone: | +224 628220123 ET-GSSA Ticket Manager +224 624708645 ET-GSSA Tickt Agent +224 622 279724 ET-GSSA Ticket Agent +224 660000008 ET-GSSA Sales Agent +224 620 608716 ET-GSSA Admin +224 657212322 ET-GSSA CEO |
| Fax: | (00224) 30 478063 (00224) 30012611 |
| Working hours: | Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00 |
| Toll free HKG: | +852 3008 3642(24 hours all year round ) |
|---|
| City: | Hong Kong |
|---|---|
| Country: | Hong Kong Special Administrative Region , HK-SAR (PRC) |
| Address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Mailing address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Phone: | +852 2117 0233/3968 9035 |
| Fax: | +852 2117 1811 |
| E-mail: | hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com |
| Working hours: | Mon - Fri 09:00 - 12:45 / 14:00-17:45 |
| Facebook: | https://www.Facebook.com/EthiopianAirlinesHK/ |
| Airport: | Hong Kong |
|---|---|
| Mailing address: | Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong |
| Phone: | +852 3150 8122 +852 3150 8123 |
| Fax: | +852 3150 8125 |
| E-mail: | hkgapt@ethiopianairlines.com |
ETHIOPIAN AIRLINES (14000011)
Ticket Office
104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala,
Andheri East, Mumbai 400 059
Email:bomres@ethiopianairlines.com
TEL: 68460904
Res: Toll Free 000 8000 401 687
Accounts: 68460902
Sales: 68460903
Admin: 68460901
Mumbai (022)Airport Office ETHIOPIAN AIRLINES (14000125)
E8 – 3060 Level 3
Chhatrapati Shivaji International Airport New
Terminal 2B, Sahar Road, Andheri East
Mumbai 400 099
Tel: 66859410 or 66859411 Fax: 66859412
Operations Mobile: Applying for new one
Email: bomapt@ethiopianairlines.com
Mumbai(022) Cargo Office ETHIOPIAN AIRLINES
New Heavy Import Warehouse, 2nd Floor
Sahar Cargo Complex
Sahar, Andheri East
Mumbai 400 099
Tel: 69102700 or 69102701 or 69102702
Email: bomcgo@ethiopianairlines.com
Delhi Airport Office ETHIOPIAN AIRLINES (14000420)
Room no -7,Ground level-IV,TerminalIII,IGI Airport
New Delhi 110 037
Tel: 49638656 /657 /658 Fax :49638656 ;Duty Manager -9811412414
Email: Delapt@ethiopianairlines.com
Cargo :25653739/40 : E-mai:Delcgo@ethiopianairlines.com
BENZY HOLIDAYS PVT LTD (OVQ 14389141)
101 Crystal Arcade,Nr BSNL Telephone Exchange, C. G. Road,
Navrangpura, Ahmedabad -380006.
Phone: (079) 26403525.
E-mail: accounts.amd@benzyethiopian.com
Sales Executive…….… Brijesh Mishra 09028880967 sales@benzyethiopian.com
CSA & Accounts……….JuberShaikh 07926403525 accounts.amd@benzyethiopian.com
Contact number to be displayed on ET website……………+9107926403525
Mr. Taj Sayed, General Manager +91 97890 92271 / +91 78248 26040.
Email: gm@benzyethiopian.com
Explore Himalaya Travel Inc.
320 2nd Floor, Chhaya Center
Bhagwan Bahal, Amrit Marg, Thamel
Kathmandu Zip: 44600
Ph: 977 1 5252291, 5252292
Email: et@explorehimalaya.com
Sales Manager: Mr. Rajendra Adhikari
Mobile Number: 00977 9851074314
Email: et@explorehimalaya.com
Account Manager: Mr. Suman Kumar Shrestha
Mobile Number: 00977 9841811992
Email: account@explorehimalaya.com
LEONARD TRAVELS PVT LTD (WJX 14383423)
Tej House 1st floor, 5 Mahatma Gandhi Road
Pune 411 001
Tel: (020) 41227999
Ethiopian Airlines Reservation : 9325066588
Email:info@leonardtravels.com/et@leonardtravels.com
Managing Director – Mrs Kajal Bhojwani : 9860401352
Email: kajal@leonardtravels.com
Director: Mr. Karan Bhojwani: 9860401352
Email: Karann.b@leonardtravels.com
RHYTHM TOURS & TRAVELS LTD
Address ET Passenger Office:
RM Center, 5th Floor, 101 Gulshan Avenue
Dhaka-1212, Bangladesh
Phone: +880 2 58814757
Shohag Hossain, Managing Director
Mob:+8801746786356, shohag@rhythmgroupbd.com
+8801912140440 or +8801886994444
Manzur Jalil, Gen Mgr +8801844241444 mmjalil@rhythmgroupbd.com
Rafiqul Islam, Asst Mgr + 8801844241426 rafiq@rhythmgroupbd.com
Hares, Accounts Office + 8801844241427 hares@rhythmgroupbd.com
Address ET CAGO OFFICE:
House: 28. Road: 01, Sector: 06, Uttara
Dhaka-1230, Bangladesh
Phone: +880 2 58957519
Mr. DEDARUL ALAM (DEDAR Executive Director
dedar@rhythmgroupbd.com Phone: +8801894877361
| SL | NAME | POSITION | CONTACT DETAILS |
| 1 | REZAUR RASHED | Manager | +8801886997777 reza@rhythmgroupbd.com |
| 2 | OMAR FARUK | Asst. Manager | +8801844241410 et.ops@rhythmgroupbd.com |
| 3 | JOHURA KHATOON | Accounts Officer | +8801715863323 johura@rhythmgroupbd.com |
VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
No 91, 2nd Floor, Galle Road
Colombo 04, SRI LANKA
TELEPHONE 0094117550714/5 FAX 0094 11 2580737
E-Mail: ethiopiancmb@vmsaviation.com
Chairman & Managing Director: Mr.A.Vigneswaran
E-Mail: vikky@vmsaviation.com Contact: 0094777752328
Supervisor: Mr. S.Vinoth E-Mail : vinoth@vmsaviation.com
Contact: 0094779634809
SHARAF CARGO PVT LTD (Cargo)
Address:
| Second Floor, ACME Center, Opp.Vadial House Near Mithakali Six Road, Navrangpura, Ahmedabad 380 009, Gujarat, India | |
| Sales Manager: | Name: Mr. Dharmesh Panchal Landline number :+91 79 66226608 Cell:+91 9898060627 Email:panchal@in.sharafcargo.com |
| Sales Executive: | Mr. YogirajBarot Landline number :+91 79 66226623 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Vice President: | Mr Venkatesh Iyer Cell: +91 9870018368 Email: venkatesh.iyer@in.sharafcargo.com |
STIC TRAVEL GROUP
Delhi
STIC GSA Services Pvt. Ltd. (RZQ 14381496)
| OSE Commercial Block , Hotel Aloft ,Ground Floor |
|---|
| Asset No. 5B,Gate no-3, Aerocity ,Hospitality District |
| Near IGI Airport, New Delhi 110037 |
Telephones: (011) 40785200 (0900hrs-1730hrs)
Contact:
Mr Gizachew Melese: Mob: 09811139111
Email: Gizachewm@ethiopianairlines.com
Mr Sandeep Kumar Meena: Mob: 09910061099
Email: sandeep.meena@sticgroup.com;
Ms. Kalpana Kuchroo: Mob : 08510969300 ,
Email: etreservation.del@sticgroup.com/kalpana.ganju@sticgroup.com
Hyderabad
STIC GSA Services Pvt. Ltd.(WKG 14000114)
No 3-5-874/A, Ground floor, Vipanchi Estate,
Hyderguda, Hyderabad – 500029, Andhra Pradesh
Tel: (040) 66618755 / 23231451 / 23210131(0900hrs-1730hrs)
Fax: (040) 66612966
Contact:
Mr. Chetan Sreenivas Sales Mgr: 09908888411
Email: chetan.sreenivas@sticgroup.com
Ms. Swethana Neelam, Mob 9391138302
E-Mail: etreservation.hyd@sticgroup.com
Bengaluru
STIC GSA Services Pvt. Ltd.(WIG 14000243)
Ethiopian Airlines (Dedicated office)
Ethiopian Airlines
Unit NO.001, Consulate-1,
No. 1, Richmond Road
Bengaluru -560025
Phone Number: - 080 -43587950 (0900hrs-1730hrs)
Email : etreservation.blr@sticgroup.com
Mr. Kefelegn Teshome, Traffic & Sales Manager Mobile: 7204044366
Email: kefelegnt@ethiopianairlines.com
Talath Nasreen Mobile – 9945013495
Email: talath.nasreen@sticgroup.com
Ms. Sarmila Das Mobile – 9900074505
Email: sarmila.das@sticgroup.com
Ms. Sajitha Menon Mobile: 9986019105
Email: sajitha.menon@sticgroup.com
Kolkata
STIC GSA Services Pvt. Ltd.(WHQ 14000151)
“Gooptu Villa” 6/1A, Middleton Street,
Kolkata - 700071 (West Bengal)
Phone: +91-33-22892991 (0900hrs-1730hrs)
Email : etreservation.ccu@sticgroup.com
Mr. Biplab Chatterjee, Asst. Manager – Sales, Mobile: 8981064879
E-mail: biplab.chatterjee@sticgroup.com
Chennai
STIC GSA Services Pvt. Ltd.(WER 14000136)
Ethiopian Airlines (Dedicated Office)
Temple Tower,672 Anna Salai, Nandanam,
Chennai-600035
Phone Number-044-24330098/24330211/24351829/24330659 (0900hrs-1730hrs)
Email: etreservation.maa@sticgroup.com
Ms. Bethelhem Dibaba Traffic & Sales Manager, Mobile 7845832178
Email : bethelhemd@ethiopianairlines.com
Mr. Amar Patro, Mobile 9841013411
Email :amar.patro@sticgroup.com
Mr. Senthilnathan Thillai, Mobile 9445847808
Email : senthilnathan.thillai@sticgroup.com
- Manzoor Illahi, Mobile 9884461443
Email :manzoor.illahi@sticgroup.com
Jalandhar
STIC GSA Services Pvt. Ltd.
2nd floor, 301 Alfa Estate Building – 39,
G.T. Road, Jalandhar – 144001, Punjab
Contact: Mr. Preetinder Singh -Mobile 9811035890
Tel: (0181) 2232056/58
Email: preet.singh@sticgroup.com
Email: jalandhar@sticgroup.com
Kerala
Contact: Ms. Geetha Krishnan, Mob. No. 9846123001
E mail id- geetha.krishnan@sticgroup.com
STIC GSA Services Pvt. Ltd.
Corporate Office
STIC Travel Group
2nd Floor, Tower C, Cyber Greens
DLF Phase III
Gurgaon, Haryana 122 002
Tel: 0124 4595300
Email: info@sticgroup.com
Ms. Anju Wariah- Director Group Business Development
Mobile – 9886428326
E-mail: anju.wariah@sticgroup.com
Administration:-
Ms. Sobha.PH
Mobile – 9811820350
Email – sobha@sticgroup.com
| Company | PT Aviaventura Aero Agensy |
|---|---|
| City: | Jakarta |
| Address: | 4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia |
| E-mail: | info@ethiopianairlines.id |
| Phone: | +(62-21) 5212152 |
| Fax: | +(62-21) 5212148 |
| Working hours: | Mon - Fri: 08:30 – 17:00 |
| +35319640402 (24 Hours) |
City: | Dublin |
City Ticket Office | 35319640402 |
Address: | Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland |
City: | Dublin |
Traffic and Sales Manager: | destadm@ethiopianairlines.com |
City: | Tel Aviv | |
City Ticket Office | ||
Address: | 32 Ben Yehuda St. 7th Floor, Tel Aviv | |
Phone: | ||
Reservation & Sales |
| |
Claim & Compliant | +972-3-795 2178 | |
Sales Manager | +972-54-240 0005 | |
Fax: | ||
Working Hours | 10:00- 15:00- Sunday -Thursday | |
Reservation | ||
Sales Manager | ||
Office Supervisor | ||
Area Manager | ||
Claim & Compliant | ||
Airport | ||
Phone: | ||
Airport Contact | +972 3 975 4096 | |
Baggage Claim | +972 3 975 4008 | |
Working Hours | 06AM- 02:00 PM ; 10:00pm – 05:00 AM – Sunday -Thursday | |
Airport: | ||
Google Map Directions(Location) | Ben Groin Airport |
PASSENGERS
Global Call Center +251 116 179 900
24
hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal GSA Italia)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal GSA Italia)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and
Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: https://mybag.aero/baggage/#/pax/ethiopianairlines/en-gb/main-menu
Airport Office | |
City: | Rome |
Address | Aeroporto L.da Vinci-Palazzina EPUA |
E-mail: | romapt@ethiopianairlines.com |
Phone: | +39 6 65954123 |
Check in Terminal: | Departure Hall Terminal 3 |
Arrival: | Arrival Hall Terminal 3 |
Baggage Service: | Swiss Port Baggage Service@ Arrival Hall Terminal 3. |
Ticket Desk Counter: | Ethiopian Airlines Ticket Desk Counter |
Airport Office | |
City: | Milan |
Address | Malpensa Airport |
E-mail: | mxpapt@ethiopianairlines.com |
Phone: | +39 342 3310718 |
For delayed luggage tracing (up to first 4 days) | |
Phone: | +39 02 58581285 |
Working hours: | 24 hours all year round |
Online baggage tracing: | https://mybag.aero/baggage/#/pax/ethiopianairlines/en-gb/main-menu |
Working hours: | Mon-Fri: Morning: 09.00-13.00 |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo | |
GSA: | Cargo |
Name: | Air consult |
Code: | ROM |
City: | ROME |
Country: | ITALY |
Position: | Sales and Reservation |
E-mail: | Airport: et.cgo@airconsult.it |
Telephone NO: | Country Code: +39 |
Fax Number: | 54242534 |
Working Hours: | 9.00-13.00 14,00-18.00 |
Ethiopian Airlines Group Japan Branch Office
Area Manager: Mr. Hailu WoldKidan
| Mailing address: | 1F, Oak Akasaka Building, 7-1-16, Akasaka, Minato-ku, Tokyo 107-0052 Japan- |
| Phone: | +81 50 3388 2937( Reservations) +81 50 3388 2934( Sales Team) |
| Fax: | +81 3 6234 0279 |
| E-mail: | et-reservation@wai.co.jp |
| Business hours: | Mon-Fri 09:30-17:30 (Sat, Sun and national holidays are closed) |
Ethiopian Airlines Group Narita Airport Branch office
Station Manager: Mr. Raoof Ono Sunny
| Company | Ethiopian Airlines Group |
| Mailing address: | Narita International Airport Terminal-1, South Wing, Narita Shi, Chiba,282-0011, Japan |
| Phone: | +81-476-33-2243 |
| Fax: | +81-476-33-2241 |
| E-mail: | airportofficetyo@ethiopianairlines.com |
| Business hours: | 12:00PM-11:00PM( during operation days) |
Ethiopian Airlines Cargo General Sale Agent
| Company | Western Associates Inc. |
| Mailing address: | Office: ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan |
| Phone: | +81-50-3388-2930( Reservations) |
| Fax: | +81 3 6234 0279 |
| E-mail: | et-rsv@wai.co.jp |
| Business hours: | Mon-Fri 09:30-17:30 (Sat, Sun and national holidays are closed) |
| Company | Dahab Travel and tourism |
|---|---|
| Address: | Amman- 7th Circle , Ibn Madaa Street Near Royal Jordanian City Terminal |
| Phone: | +962 6 5821376 |
| Mobile | +962 7 77101065 , +962 7 79988160 |
| Fax: | +962-6-5667102 |
| E-mail: | Omarm@ethiopianairlines.com , Alima@ethiopianairlines.com , Ammres@ethiopianairlines.com |
| For Holidays | IbrahimAl@ethiopianairlines.com |
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
| Toll free: | +254 20 3892349 24 hours all year round |
| Nairobi City Office | |
|---|---|
| City: | Nairobi |
| Address: | Bruce House Muindi Mbingu Street |
| Mailing address | P.O. BOX 42901 - 00100 Nairobi |
| E-mail: | nbores@ethiopianairlines.com nbocto@ethiopianairlines.com |
| Phone: | + 254 202296000 +254723786649 / +254701223493/+254701223970 / + 254 701223493/970 |
| Fax: | +254 02 2219007 |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Nairobi Airport Office | |
| City: | Nairobi |
| Airport: | Jomo Kenyatta International Airport Terminal 1C |
| Address: | Unit 2, Jomo Kenyatta International Airport, Nairobi |
| Phone: | +254110922345 +254 722 518 532 Airport Manager Mobile |
| Fax: | (+254 20) 221 9007 |
| E-mail: | nboapt@ethiopianairlines.com |
| General Sales Agent (Cargo) | |
| City: | Nairobi |
| Company | Africa Direct Limited |
| Mailing address | JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi |
| Phone: | Landline: +254 20 827480 CARGO MANGER +254 790808641 |
| Fax: | +254 20822709 |
| E-mail: | Etoperations@ethiopiancargo-kenya.com |
| Mombasa City Office | |
| City: | Mombasa |
| Address: | TSS Tower, Nkrumah Road |
| Mailing address | P.O. BOX 94600-80115 Mombasa, Kenya |
| Phone: | Reservations: +254 41 2319977/79 |
| E-mail: | mbare@ethiopianairlines.com mbacto@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Mombasa Airport Office | |
| City: | Mombasa |
| Airport: | Moi International Airport |
| Address: | Terminal 1 |
| Phone: | Landline: +254 41 2011199 |
| E-mail: | mbaapt@ethiopianairlines.com |
Contact for Kuwait
City Ticket Office
| City: | Kuwait |
| Address: | Kuwait City P.O.BOX 576, 13006 SAFAT - KUWAIT OSAMA TOWER NEXT TO SUAD COMMERCIAL COMPLEX, INFRONT OF MUNICIPALITY PARKING |
| E-mail: | Reservation: AllKWIETCTOStaff2@ethiopianairlines.com, or EthiopianAirlinesKuw@ethiopianairlines.com Sales : Xavier@ethiopianairlines.com Area Manager: MekdesD@ethiopianairlines.com |
| Website: | www.ethiopianairlines.com/KW/EN/ |
| phone: | Reservation: +965 22270600 EXTENSION : 2303/2304/05/06 Mob +965 9476 7191 Sales 965-97196936 Mobile Area Manager 965-98855114 |
| Working Hours: | 09:00AM – 6:00PM but closed on Fridays. |
| Google Map Directions(Location) : | Click here to check Map Directions(Location) |
|---|
| Airport Office | |
| Address: | Kuwait International Airport , Terminal 1, Departure Floor |
| Phone: | +965 9896 8479 |
| Airport Supervisor: | Mr. Sameer Paramb. |
| Working hours: | During the flight operations only |
| Email: | AllKWIETAirportStaff@ethiopianairlines.com |
| Ethiopia Cargo GSA office | |
| City: | Kuwait |
| Address: | Al Gazali Street |
| E-mail: | et-sales@alsawan.com , et-ops@alsawan.com, et-ops2@alsawan.com |
| P.O.Box: | 576 Safat 13006 -Kuwait |
| phone: | +965 22270500 ext. 1302/1308/1377 Mob. +965 6694 5987 |
| Fax: | +965 2227 0509 |
| Working Hours: | 8am to 5 pm , but closed on Fridays . |
GSA for Passenger | |
City: | Tallinn |
Address: | Katusepapi Street 6, Tallinn, Estonia |
E-mail: | ETres.Baltics@aviareps.com – Reservations |
Phone: | +37(0)2 - 668 1002 – Reservations |
| City: | Beirut |
|---|---|
| Country: | Lebanon |
| Address: | Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut |
| Mailing address | Beirut, Lebanon |
| E-mail: | Beyres@ethiopianairlines.com, AmanuelY@ethiopianairlines.com |
| Phone: | +961-1752846/7 |
| Fax: | +961-1752845 |
| Working hours: | Mon - Fri 08:00 – 16:00 Sat 0800 - 1300 |
| Airport: | Rafic Hariri International |
|---|---|
| Address: | Airport Raod, 1st Floor room number 1114 |
| E-mail: | EmebetD@ethiopianairlines.com |
| Phone: | +961 162 9814 |
| Working hours: | 2200 - 0600(Mon - Sun) |
| Company | Orthodoxou Aviation Group (Managing Director) |
|---|---|
| Country: | Cyprus city: Larnaca |
| Address: | Orthodoxou Tower, 44 United Nations Street |
| E-mail: | aorthodoxou@orthodoxou.com.cy, ecosta@orthodoxou.com.cy |
| Phone: | +357-24841150/22765990 |
| Country: | Jordan city: Amman |
| Company | Alpha International |
| Phone: | +962-6-5667100/1/2 |
| E-mail: | Ali@Alpha-Intern.com |
| Country: | Syria city: Damascus |
| Address: | Furdos Street |
| E-mail: | moutaz2728@yahoo.com |
| Phone: | +963-112216265/2211941 |
| GSA | |
| City1: | Antananarivo, Madagascar |
| City Office Company | Friends Travel & Aviation. |
| Address | Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo |
| Phone: | Reservations +261 34 07 638 00/+261 34 63 637 98 Fix line: +261 20 76 307 34 |
| Skype: | valeria.rabetafika |
| E-mail: | Supervisors - ChandanS@ethiopianairlines.com Area Manager - HailuH@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| Company Address1: | Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk. |
| Address2: | Ethiopian Airlines, nearby arrival passenger exit area. |
| Phone: | + 261 34 07 634 30 / +261 34 07 637 91 /+261 20 76 307 34 |
| E-mail: | Supervisors - JiteshS@ethiopianairlines.com |
| Area Manager – HailuH@ethiopianairlines.com | |
| City Office | |
| City2: | Nosy Be |
| Address: | Immeuble Assurance Aro, en face shampion, Hell Vill- Nosy be |
| Phone: | Reservations: +261 34 92 494 58/66 |
| E-mail: | nossales@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| City: | Nosy Be |
| Address: | Nosy be, Fascine International Airport |
| Phone: | Mobile +261 34 92 494 64 |
| E-mail: | Agent on duty: NosApt1@ethiopianairlines.com Supervisor: NareshM@ethiopianairlines.com Traffic & Sales Mgr:TADESSETL@ethiopianairlines.com |
| City: | Lilongwe |
|---|---|
| Address: | GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04 |
| BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI | |
| E-mail: | LLWCTO@ETHIOPIAN AIRLINES.COM |
| Phone: | +265 1 772031/1771308/1771002/1776003 Mob: +265 999942734 |
| Working hours: | Mon - Friday: 07:30 Am - 04:30 Pm
|
| Airport: | Kamusu International Airport |
|---|---|
| Address: | Kamuzu International Airport, 1st floor room M23 |
| Phone: | +265 1 700782 |
| E-mail: | llwapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 07:30Am - 04:30Pm. |
| City: | Blantyre |
|---|---|
| Airport: | Chileka airport |
| Address: | Chileka Airport |
| Phone: | +265 1 692011/+265 1 692022 |
| E-mail: | blzapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 08:00 Am - 05:00 Pm. |
| Location: | Chibisa House |
|---|---|
| Phone: | +265992692011 and 2012 |
| E-mail: | BLZCTO@ethiopianairlines.com |
| Working hours: |
| Toll free: | 6016 2991 696 24 hours all year round |
|---|
| Company | Abadi Aviation Services Sdn. Bhd. |
|---|---|
| City: | Kuala Lumpur |
| Address: | Suite 4.03, Level 4, Seri Bukit Ceylon, No. 8, Lorong Ceylon, Off Jalan Raja Chulan,50250 Kuala Lumpur,Malaysia |
| E-mail: | etkul@ethiopianairlines.com.my |
| Phone: | +603 2022 0168/0262/1581 |
| Fax: | WhatsApp: +6018 355 9188 (messaging only) |
| Working hours: | Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday |
